Name
Pfizer: Engineering customer service excellence
Description
Discover how Pfizer uses Celonis to deliver a unified customer experience through data-driven decision-making. Learn how automation, process optimization, and standardization are enabling Pfizer to become a world-leader in customer service excellence.
Speakers
Date & Time
Wednesday, November 5, 2025, 11:00 AM - 11:30 AM
Session Type
Customer Breakout Session
Location Name
Session Room 6