Name
Accelerating Impact: A Process Mining Success Story in GBO’s Service Business Settlement
Description
Ingka IKEA will share a story of transformation, collaboration, and measurable impact. Hear how they used Celonis to unlock the hidden potential in its Service Business Settlement process — and how that journey accelerated real impact.
Speakers
Anna Biedzińska, Ingka Group an IKEA Retailer
Piotr Zalewski, INGKA GROUP AN IKEA RETAILER
Wiktoria Galuszka-Stasiak, INGKA Group an IKEA Retailer
Piotr Zalewski, INGKA GROUP AN IKEA RETAILER
Wiktoria Galuszka-Stasiak, INGKA Group an IKEA Retailer
Date & Time
Tuesday, November 4, 2025, 11:50 AM - 12:00 PM
Session Type
Lightning Talk
Location Name
Platform Stage