Name
Celonis for IT Service Management: Driving ITSM Excellence with AI
Description
Join this session to discover how Process Intelligence is transforming IT Service Management with the power of AI. We’ll explore how IT teams use Celonis to resolve incidents faster, reduce ticket volumes, and drive service automation - leveraging real-time insights and intelligent recommendations. You'll also hear from Celonis customer ARM, who will share how they’re using Celonis and AI to drive impact across their ITSM landscape.
Speakers
Date & Time
Wednesday, November 5, 2025, 11:00 AM - 11:30 AM
Session Type
Product & Solution Breakout Session
Location Name
Session Room 4