Process mining often promises transformative insights, but many initiatives fail to deliver value due to unclear objectives and overly complex implementations. In this session, Johan Grobler from G+D shares a candid journey of how a failed rollout in procurement led to a strategic rethink. By focusing on a simple, high-volume last-mile order process, his team built a compelling business case that unlocked significant cost savings and inventory reductions. Learn how creativity, clarity, and accountability helped turn a tangled “spaghetti bowl” of data into a roadmap for success — and how you can identify untapped value in your own operations to justify process mining investments.