Invoices. PDFs. Missing fields. Endless corrections. For many companies, invoice and claims management feels like drowning in paperwork with no transparency and little control. At Lufthansa Industry Solutions, we asked ourselves: What if AI could not only read invoices, but actually bring structure, insight, and transparency to the entire process—from invoice ingestion to final payment? In this talk, we’ll explore how our AI-driven solution tackles the biggest business challenges: reducing manual corrections, giving full visibility into claims, and unlocking powerful insights hidden in data. By combining LHIND InfoExractAI with Celonis Process Intelligence, and a threshold-based human-in-the-loop approach, we built a truly end-to-end journey from invoice ingestion, including supplier feedback and credit note matching—until the case is closed. Lufthansa didn’t just speed up invoice handling but gained a new perspective: full transparency, measurable efficiency, and actionable insights to drive smarter decisions. Join this session to discover how Lufthansa is using process mining and AI to revolutionize invoice management—and how you can uncover the hidden value in your own processes.