As we accelerate the speed of automation in our processes, we’re relying more than ever on our systems to make the right calls - automatically. But with more automation come new responsibilities for us as a bank. We already monitor the system’s heartbeat – its performance metrics – but being truly future-ready means going beyond the basics.

That’s why we’re building a Control Framework that doesn’t just check the system’s vital functions: it scans organ health. With Celonis and the Process Adherence Checker (PAC) we’re giving our system a continuous MRI. This allows us to detect anomalies, ensure compliance, and keep our digital processes as healthy as a well-monitored patient. Because in a world of automated decisions, control is not optional - it’s vital.