Name
AI-Driven Insurance Complaints Hub
Description
Handling complaints efficiently is critical for insurers navigating complex regulatory landscapes. In this session, learn how a leading UK insurer deployed the AI-Driven Complaints Hub, a Celonis-powered solution that automates triaging, accelerates resolution, and provides real-time insights. Discover how AI and process intelligence are transforming complaint management into a driver of compliance and operational resilience.
Speakers
Date & Time
Wednesday, November 5, 2025, 1:00 PM - 1:20 PM
Session Type
Partner Theater Session
Location Name
Changemaker Stage